Elevated Response Times

Incident Report for Planning Center

Resolved

Giving is back at full speed but we'll continue to monitor performance this week. This morning's slowdown did impact both sides of Giving (admin & donor).

Posted Aug 12, 2019 - 10:28 PDT

Monitoring

We're monitoring a fix for the slow loading times and are monitoring now. This issue was isolated to the admin side of Giving (no donor-facing impact).

Posted Aug 12, 2019 - 09:33 PDT

Investigating

Giving is loading very slowly or not at all for many customers. Our team is investigating.

Posted Aug 12, 2019 - 09:23 PDT

This incident affected: Giving.